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Do you ship internationally?Yes! We offer shipping to most countries outside of the US. Shipping quotes are available upon checkout.
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What is your return policy?Returns and order cancellations are accepted! All returns/cancellations are subject to a 3% restocking fee to cover transaction fees, so please make sure that the details of your order are correct and in order before finalizing!
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I would like you to make a custom part that isn't listed on your site. Can you do this?At the moment, we do not have the capacity to make one-off parts. That said, we are actively working on developing additional parts for other watches, so the part you're thinking of may already be in the works!
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I'm interested in purchasing a caseback, but I'd like to know their water resistance rating, and whether they affect the thickness of my watch. "We have taken steps to preserve water resistance and thickness for all of our casebacks – specific information regarding the water resistance and change in thickness for each caseback can now be found under their respective descriptions.
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What are the differences between your reproduction parts and original parts?All of the key identifying details of our watch parts have been made clear in our identification guide. The replacement parts we offer with similarities to vintage parts are all made with distinct 'tells' so that they cannot be used to deceive. Those seeking to do so should look elsewhere. In general, we strive to create parts with an original design, that offer an improved or otherwise unattainable experience for customers. For example, our low-profile, double-bevel Speedmaster casebacks allow for a profile more similar to pre-moon references while reducing height. Our luminous ceramic bezels enable you to enjoy a more modern look and legibility in low light. All of our parts are designed to be completely replaceable. If you want a different look, or wish to revert a modification, you can do so. Modifications involving our parts are meant to be completely reversible.
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